- Can I place an order over the phone?
- Yes, we can take phone orders and credit card payments over the phone (03)9528 5465
- When I purchase multiple items the shipping rate seems quite high. Is there a way to reduce my shipping costs?
- Unfortunatly the shopping cart can not estimate an exact postage cost because it does not differentiate states or postcodes. Therefore we need to estimate an average postage cost that will cover WA and well as VIC. If you would like an exact postage cost for multiple items, please contact the store via e-mail or telephone with your postcode and order. We will weigh the items and charge you an exact rate.
- I've seen an item on your blog that I would like to purchase, but it's not available on-line. Are you able to ship it to me?
- Yes, I am happy to organise postage for any item that is currently in stock at My Poppet
- I do not have a credit card or paypal account, can I use EFT (direct debit)?
- Yes, just contact me at the store either through the contact page or by telephone (03)9528 5465 with your order and your contact details and I can organise an EFT transaction
- I do not live in Australia, am I still able to make a purchase?
- Yes, please contact the store with your order and address for a postage quote
- What currency are the prices in?
- All prices are in Australian Dollars
- What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. EFT payments are available on request
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.